Office of the Commissioner of Review Tribunals / Bureau du Commissaire des tribunaux de révision
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Appealing a Decision to a Review Tribunal Under the Canada Pension Plan

How to contact us

If you have more questions after you read this brochure, contact us at theOffice of the Commissioner of Review Tribunals Canada Pension Plan/OldAge Security (CPP/OAS):

By mail:
Office of the Commissioner of Review Tribunals CPP/OAS
PO Box 8250, Station T
Ottawa, ON K1G 5S5

When you write to us by mail include your:

  • name, address, telephone number with area code
  • Social Insurance Number (SIN) or Appeal number. Your Appeal number is located in the top right corner of all letters from our office.

By telephone:
1-800-363-0076 - free of charge in Canada and USA
(outside of Canada and USA, call collect 1-613-946-0320)
7:30 a.m. to 5 p.m. Eastern Time

By TTY:
1-866-203-7625 - free of charge in Canada and USA
(outside of Canada and USA, call collect 1-613-954-5178)
7:30 a.m. to 5 p.m. Eastern Time

When you call us, please have your Appeal number ready.

By fax:
1-866-263-7918 - free of charge in Canada and USA
(outside of Canada and USA, fax at 011-1-613-941-3348)

By e-mail: info@ocrt-bctr.gc.ca

When you send us a fax or e-mail:

  • include your name, address and telephone number, so we can contact you. Your Appeal number would also help us.
  • do not include your Social Insurance Number or personal information in your e-mail (because it is not a secure site).

This booklet also is available on audiocassette and in Braille.
Produced by: Office of the Commissioner of Review Tribunals CPP/OAS - September 2006

Aussi disponible en français sous le titre : « Appel d’une décision auprès d’un tribunal de révision aux termes du Régime de pensions du Canada »

ISBN 0-662-43249-5 Cat. No. SD39-1/2006E
© Her Majesty the Queen in Right of Canada