Office of the Commissioner of Review Tribunals / Bureau du Commissaire des tribunaux de révision
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Appealing a Decision to a Review Tribunal Under the Canada Pension Plan

Introduction - Appealing a decision

You have appealed to the Office of the Commissioner of Review Tribunals (OCRT) as you are not satisfied with the decision from Human Resources and Skills Development Canada (HRSDC).

This brochure is to help you prepare for your hearing.

It provides you with information regarding:

  • the role of the OCRT
  • your role
  • the role of HRSDC
  • the process of appeal
  • the steps to help you better prepare for your hearing

Remember this is a chance to explain to an independent and impartial tribunal the reasons why you feel you meet the legislative requirements. Take the time to be prepared as you need to explain clearly why you feel you should receive the benefits you applied for.

If you live outside of Canada you must also complete the questionnaire "For Those Living Outside of Canada". We sent it with your acknowledgement letter. It is also on our website.

Helpful Tools

CPP Brochure: Whether you have already appealed to a Review Tribunal or you are considering an appeal, this brochure will help you understand the appeal process and prepare for your hearing.

Appeal Video: This video is a fictional story about an Appellant preparing for his hearing. It provides:

  • A snapshot of the hearing process
  • Useful tips to assist you
  • Answers to many commonly asked questions

Also included is the Tips and Don't Forget brochure.

Website: www.reviewtribunals.gc.ca has more information about the appeal process, including:

  • Forms and applications
  • A glossary of terms used in the appeal process
  • Links to web sites that offer more information on legislation and Canada’s public pensions and benefits
  • News bulletins and information updates

Our site is constantly being updated. Visit it regularly. If you don't have internet access at home, it may be available at your public library or community centre.