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Appealing a Decision to a Review Tribunal Under the Canada Pension Plan

What we do

Our appeal process ensures that everyone will have enough time to prepare for the hearing. An appeal usually takes eight months to complete. You can expect your appeal to follow this schedule.

The appeal process at a glance...

Months 1 and 2

• We get your letter of appeal. If we need you to explain something, or to give us more information, we will contact you by telephone or in writing.
• We send you this brochure and a letter saying we got your appeal.
• We get a copy of the information used by Human Resources and Skills Development Canada (HRSDC) to make its decision.

Months 3 and 4

• We send you a package containing:
  • A letter telling you the date, time and place of your hearing.
  • A Hearing File containing all information regarding your appeal that has been received by our office.
  • An expense-claim form.

Months 4 and 5

• A Client Service Officer calls you to explain the process and answer your questions.
• You will receive the HRSDC Explanation of Decision Under Appeal.

Months 5 and 6

• We send you a reminder letter about the date and time of your hearing.

Months 6 and 7

• You have your hearing.

Months 8 and 9

• The Tribunal makes its decision and prepares a written explanation.
• All the parties get the Review Tribunal’s decision and the reasons for that decision by registered mail.