Office of the Commissioner of Review Tribunals
www.ocrt-bctr.gc.ca
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Appealing to a Review Tribunal for an Old Age Security Benefit
This booklet also is available on audiocassette and in Braille.
Produced by:
Office of the Commissioner of Review Tribunals
Canada Pension Plan/Old Age Security
February 2003
Aussi disponible en français sous le titre :
« Appel auprès d'un tribunal de révision pour une prestation de la Sécurité de la vieillesse »
IISBN 0-662-32812-4
Cat. No. HP24-4/2002E
How to contact us
Whether you have already appealed to a Review Tribunal or you are considering an appeal, this booklet will help you understand the appeal process and prepare for your hearing.
If you have more questions after reading this booklet, contact us at the Office of the Commissioner of Review Tribunals Canada Pension Plan/Old Age Security (CPP/OAS):
When you write to us by mail
With all correspondence, include your:
- Social Insurance Number, or
- OAS Account Number
By mail
PO Box 8250, Station "T"
Ottawa, ON K1G 5S5
By telephone
free of charge in Canada (outside of Canada, call collect 613-946-0320)
7:00 a.m. to 5 p.m.
Eastern Time
By fax
(outside of Canada :001-613-941-3348)
By e-mail
- Do include your name, address and telephone number, so we can contact you.
- Do not include your Social Insurance Number or personal information in your e-mail, because your message may be intercepted and read by a third party.
Our website at www.reviewtribunals.gc.ca has more information about the appeal process, including:
- Forms and applications, which can be printed and filled out by hand or filled out and then printed.
- A glossary explaining terms used in the appeal process.
- Old Age Security (OAS) decision summaries.
- Links to sites that can offer more information on legislation, and Canada's public pensions and benefits.
- News bulletins and information updates.
Our site is constantly being updated. Visit it regularly for up-to-date information. If you don't have internet access at home it may be available at your public library or community centre.
The appeal process at a glance
The process ensures that all parties will have enough time to prepare for the hearing. An appeal usually takes eight months to complete.
You can expect your appeal to follow this schedule.
Months 1&2
- We get your letter of appeal. If we need you to explain something, or to give us more information, we will contact you by telephone or in writing.
- We send you this brochure and a letter saying we got your appeal.
- You start preparing for your hearing.
- We get a copy of the information used by Human Resources and Skills Development Canada (HRSDC) to make its decision.
Months 3&4
We send you a package containing:
- A letter telling you the date, time and place of your hearing.
- A Hearing Case File containing all information regarding your appeal that has been received by our office.
- An expense-claim form.
Months 4&5
Our counsellor calls you to explain the process and answer your questions.
Months 5&6
You get a letter from us reminding you about the date and time of your hearing.
Months 6&7
You have your hearing.
Months 8&9
The Tribunal makes its decision and prepares a written explanation. All the parties get the Review Tribunal's decision and the reasons for that decision by mail.
