Office of the Commissioner of Review Tribunals
www.ocrt-bctr.gc.ca
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Appealing a Decision to a Review Tribunal Under the Canada Pension Plan
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How to contact us
If you have more questions after you read this brochure, please contact us at the Office of the Commissioner of Review Tribunals Canada Pension Plan/Old Age Security (CPP/OAS):
By mail:
Office of the Commissioner of Review Tribunals
Canada Pension Plan/Old Age Security (CPP/OAS)
PO Box 8250, Station T
Ottawa, ON K1G 5S5
Please include your:
- name, address, telephone number with area code
- Social Insurance Number (SIN)
Your Appeal Number is located in the top right corner of all letters from our office.
By telephone:
1-800-363-0076 - free of charge in Canada and USA
(outside of Canada and USA, call collect 1-613-946-0320)
7:00 a.m. to 5:00 p.m. Eastern Time - Monday to Friday
By TTY:
1-866-203-7625 - free of charge in Canada and USA
(outside of Canada and USA, call collect 1-613-954-5178)
7:00 a.m. to 5:00 p.m. Eastern Time - Monday to Friday
When you call us, please have your Appeal Number ready.
By fax:
1-866-263-7918 - free of charge in Canada and USA
By e-mail: info@ocrt-bctr.gc.ca
When you send us a fax or e-mail:
- include your name, address, telephone number, and Appeal Number so we can contact you
- do not your Social Insurance Number or personal information in your e-mail (because it is not a secure site)
If you move: Be sure to give our office your new address and telephone number. If you do not have a telephone number, we need the name and telephone number of a person we may contact if we need to get in touch with you.
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