Office of the Commissioner of Review Tribunals / Bureau du Commissaire des tribunaux de révision
Symbol of the Government of Canada

Contact Us

You may contact the OCRT in any of the following ways.

If you are contacting us about an appeal, please provide your name, address, telephone number and Appeal Number. When sending us information by mail, please include your Social Insurance Number (SIN).

If you have filed an appeal and wish to speak to your Client Services Officer directly, Call us and ask for them by name. The name of your Client Services Officer is on the letter we sent to tell you of your hearing date.

The OCRT invites your comments or questions about our Web site or services. If you have questions or would like to give us feedback, please send us an e-mail.

In the case of complaints, we follow a formal procedure (for more information, see OCRT Complaints Procedures).

If you wish to receive one of our printed publications please complete and send the following form: How to Order Print Publications

By Mail:

Office of the Commissioner of Review Tribunals (CPP/OAS)
P.O. Box 8250, Station "T"
Ottawa, ON K1G 5S5

By Telephone:

1-800-363-0076
Free of charge in Canada and USA

1-613-946-0320
Outside of Canada and USA,
Call collect

7:00 a.m. to 5:00 p.m. Eastern Time - Monday to Friday

When calling, please have your Social Insurance Number (SIN) ready.

By TTY:

1-866-203-7625
Free of charge in Canada and USA

1-613-954-5178
Outside of Canada and USA
Call collect

7:00 a.m. to 5:00 p.m. Eastern Time - Monday to Friday

By Fax:

1-866-263-7918
Free of charge in Canada and USA

By E-mail:

Due to the unprotected nature of the Internet, do not include sensitive personal information in emails to us such as your Social Insurance Number, personal finance data and medical or work history. You may include your Appeal number which is located in the top right corner of all correspondence from our office.

info@ocrt-bctr.gc.ca